Monthly Archives: August 2015

Tips for Communication Across Generations

As Baby Boomers continue to age and Millennials start families, it’s more apparent than ever that there are very distinct differences in the generations you serve in a medical facility. The technology each generation has grown up with is different—we all learned to interact with the world, and each other, in different ways. This trend is in no way slowing down; late teens about to become adults will be increasingly tech-savvy and perhaps increasingly impatient. This can present challenges to different departments in your hospital or medical facility that are responsible for communicating with this wide array of patients. There are strategies, however, that can help you bridge the gap and communicate effectively with all generations.

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Outsourcing Accounts Receivable & Bettering Your Bottom Line

Cash flow is something that every business deals with daily, and those in the healthcare industry are no different. After working with insurance companies to collect their payments, collecting the rest from patients can be time-consuming and complicated. Continue reading Outsourcing Accounts Receivable & Bettering Your Bottom Line

3 Ways Patient Satisfaction Strategies Help You Get Paid

For many hospitals and healthcare facilities, patient satisfaction has recently become a higher priority. As the healthcare and insurance markets continue to evolve, patients are making more informed decisions, basing where they choose to seek medical care not only on the provisions of their network, but also on where they believe they’re being treated best. Continue reading 3 Ways Patient Satisfaction Strategies Help You Get Paid