Digital tools are all the rage in healthcare right now, with devices like FitBits and health tracking smart phone apps popping up everywhere. Many healthcare providers are still trying to figure out the best use for them, but one company has launched an ambitious digital campaign to help people stop smoking.
Healthcare leaders have been discussing alternative payment methods lately that may change the face of revenue cycle management, and at least one of those methods is starting to gain some traction. Bundled payments, in which healthcare providers are reimbursed on an estimate of expected costs instead of fee-for-service or capitation, has been tested by Southwest General Health Center in Ohio to some success.
For a very long time, patients have been simply that: patients. But things are shifting in our world with the Affordable Care Act, and patients are now becoming more like traditional consumers. In order to keep patients healthy and happy—and coming back for their ailments in the future—hospitals have to keep their patients satisfied both inside the hospital walls and out. Let’s look at how things are changing, and what that means for hospitals.
The Affordable Care Act mandated that patient records be kept online in order to make healthcare providers’ access to them—and the ability to pass them easily among care providers to save the patient time—has been a rocky implementation at best. Putting patient records online has made them more vulnerable to cyber attacks, which leads to serious issues of HIPAA compliance.
We often associate a doctor’s bedside manner with patient satisfaction, but rarely do we consider the day-to-day business operations and the role those play in your patients’ lives. However, when you optimize your accounts receivable department to best manage your revenue cycle, you’re not only doing your hospital a favor, but you’re helping your patients by reducing risk of billing errors and other inconsistencies that lead to patient dissatisfaction.
Patient satisfaction is more important than ever, but pleasing folks is becoming seemingly harder to do. Some hospitals have tried everything to improve their patient relations, done everything by the book, retrained, but they still might be dealing with dissatisfied patients. There are a few things you can do that you may not have considered.
We’re right in the thick of the political season, and outlandish claims come with the territory. But some of these have direct ties to the work many of us do every day—especially when those claims are about the future of the Affordable Care Act (ACA). It seems like politicians on both sides of the aisle have their own ideas of what they would like to do with the ACA, but how feasible are these ideas? Let’s look at a few and look at how the presidential candidates’ ideas might affect the industry.
We’ve written often about the future of telemedicine and the impact it will have on the healthcare industry—specifically more rural areas where medicine isn’t as accessible. But a new deal between Cleveland Clinic, CVS, and American Well has ensured that telemedicine is going to get a serious boost.
A new study finds that the majority of healthcare consumers do not associate higher prices with higher quality of care. This is extremely important information as more patients continue to shop their own healthcare needs around. And it’s quite the opposite of what we find in most other consumer-driven areas—that high prices mean high quality product or service.
Of the many things the Affordable Care Act (ACA) has attempted, one major focus is on the reduction of readmissions for patients. The financial penalties levied at hospitals that see a high number of readmissions is meant to provide more focus, though unfortunately, there’s not always an easy way for the hospital to do so.