There are huge strides being made every day in the ways hospitals and other medical facilities treat patients. But even outside of the operating rooms, technological advancements are changing the ways hospitals are interacting with their patients. Even the smallest technologies—the ones we take for granted every day—can leave a big impact on your patients. Continue reading Technology & Changes in Self-Pay
More and more Americans are signing up for health insurance plans through the enrollment marketplace. Through the second week of open enrollment, nearly 1.1 million Americans have already purchased coverage for 2016. These numbers are up from the time last year. Continue reading The ACA is Making an Impact
Leadership roles in hospitals are continuing to change at an alarming rate. With a large variety of new C-level positions springing up, it’s obvious that hospitals are doing everything they can to adapt to new changes in healthcare in order to remain relevant—and profitable. Continue reading Evolving Leadership Roles in Hospitals
Part of managing accounts receivable at a medical facility is maintaining rapport with patients. It’s always a priority to close the revenue cycle, but there may be situations in which this becomes difficult. In these cases, ensuring patient satisfaction becomes more difficult in its turn. Add in that the Consumer Financial Protection Bureau (CFPB) requires that businesses maintain compliance in a number of areas, collecting due payment becomes a more complicated situation. Here are a few ways your medical institution can ensure accounts receivable partners are remaining compliant with the CFPB without estranging already stressed-out patients. Continue reading Maintaining Compliance: What You Should Watch
Healthcare is changing—that’s no secret. But what does the future of healthcare look like? Not just tomorrow, or next year, but far into the future? What developments are changing the way hospitals treat patients, and perhaps more importantly, how will hospitals charge for these services? Continue reading The Healthcare Systems of the Future
A recent survey just released results that state patients are very interested in the digital health tools a doctor provides—enough so that they’ll choose their care provider based on access to them.
Specifically, patients wanted tools like online appointment scheduling, online bill pay options, and online test results. This survey may show that by investing in these tools—or finding partners who can help provide them—you can keep your patients more satisfied.
You can read more of the survey results here.
As patient satisfaction continues to become more and more important in many hospitals and medical care facilities, there are many discussions focusing on the various different ways medical staff can help make sure that patients leave the building feeling satisfied with the care they received. Continue reading Patient Safety, Quality, and Satisfaction
Alarm fatigue—the condition in which doctors and nurses begin to take less notice to various alarms within hospitals—has a lot of serious side effects for hospitals. It is thought that up to 85 percent of alarms don’t necessitate interaction with a clinician, leading many to simply stop hearing them. Yet when an alarm that does require attention sounds but doesn’t get noticed, there can be clear repercussions. Continue reading What Does Alarm Fatigue Mean for Clinicians?