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4 Common Errors that Lead to Patient Billing Mistakes preview image

4 Common Errors that Lead to Patient Billing Mistakes

Posted: September 9, 2015

We all strive to do what we can to shorten the revenue cycle—whether that’s simply making it easier for patients to pay their bills…

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5 Things Good Call Center Reps Do that Makes a Difference preview image

5 Things Good Call Center Reps Do that Makes a Difference

Posted: August 10, 2015

When you’re outsourcing your self-pay accounts receivable, you’re trusting that the partner you’ve chosen can not only handle the work but perform it at…

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Predictive Dialers and the FCC preview image

Predictive Dialers and the FCC

Posted: August 9, 2015

On June 18, the Federal Communications Commission (FCC) passed a ruling that further limits how businesses can use automated calling. Consumers are now able…

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Outsourcing Accounts Receivable & Bettering Your Bottom Line preview image

Outsourcing Accounts Receivable & Bettering Your Bottom Line

Posted: August 8, 2015

Cash flow is something that every business deals with daily, and those in the healthcare industry are no different. After working with insurance companies…

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Data Security: Keeping Your Data Safe and Your Patients Happy preview image

Data Security: Keeping Your Data Safe and Your Patients Happy

Posted: August 6, 2015

A recent study by the Ponemon Institute revealed that 90% of health care organizations either exposed their patients’ data or had it stolen during 2012…

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Patient Education: Financial Responsibility and More Complete Payments preview image

Patient Education: Financial Responsibility and More Complete Payments

Posted: July 12, 2015

As the healthcare insurance market continues to shift, patients are likely to find themselves assuming greater financial responsibility for necessary services. In some cases…

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How Effectively Monitoring Accounts Can Help Avoid Bad Debt preview image

How Effectively Monitoring Accounts Can Help Avoid Bad Debt

Posted: May 16, 2015

The worse case scenario for any account receivable is that it becomes bad debt. Once it reaches that stage, many tactics used by the…

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Outsourcing Accounts Management and Maintaining Patient Satisfaction preview image

Outsourcing Accounts Management and Maintaining Patient Satisfaction

Posted: May 16, 2015

There are two parts to every hospital-patient interaction: the treatment and the payment. The hospital exists to provide its community with the treatment it…

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