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Cash Flow at Rural Hospitals Causing Closings preview image

Cash Flow at Rural Hospitals Causing Closings

Posted: September 28, 2015

Hospitals in rural areas across the country are closing at an alarming rate—57 have closed in the last five years. This isn’t just bad…

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Being Prepared for ICD-10 preview image

Being Prepared for ICD-10

Posted: September 25, 2015

On October 1, 2015, all medical facilities have to have ICD-10 codes in effect. As your facility is likely already in the process of…

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Turning Your Data & Analytics into Successful Patient Self-Pay Strategy preview image

Turning Your Data & Analytics into Successful Patient Self-Pay Strategy

Posted: September 18, 2015

Big data is changing the way industries operate across the board, including the medical care industry. It’s allowing us to know more about the…

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Can You Keep Patients Happy (and Get Them To Pay)? preview image

Can You Keep Patients Happy (and Get Them To Pay)?

Posted: September 16, 2015

As patients are shopping around more for their medical needs, their satisfaction is more important than ever. Return visits mean increased revenue, and they’re likely…

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Fewer Americans Skipping Medical Care preview image

Fewer Americans Skipping Medical Care

Posted: September 14, 2015

Between 2009 and 2010, nearly 7% of Americans were skipping on medical care because of the cost. Today, though, that number is down to…

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Technology and the Focus on Patient Education preview image

Technology and the Focus on Patient Education

Posted: September 12, 2015

Patient education is at the core of what we do from a self-pay side, but we know it’s an important part of what happens…

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Patient Payment Strategies that Work preview image

Patient Payment Strategies that Work

Posted: September 10, 2015

Even with the rise of accessible insurance with the Affordable Care Act, many patients are still responsible for paying a significant amount of their…

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4 Common Errors that Lead to Patient Billing Mistakes preview image

4 Common Errors that Lead to Patient Billing Mistakes

Posted: September 9, 2015

We all strive to do what we can to shorten the revenue cycle—whether that’s simply making it easier for patients to pay their bills…

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5 Things Good Call Center Reps Do that Makes a Difference preview image

5 Things Good Call Center Reps Do that Makes a Difference

Posted: August 10, 2015

When you’re outsourcing your self-pay accounts receivable, you’re trusting that the partner you’ve chosen can not only handle the work but perform it at…

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Predictive Dialers and the FCC preview image

Predictive Dialers and the FCC

Posted: August 9, 2015

On June 18, the Federal Communications Commission (FCC) passed a ruling that further limits how businesses can use automated calling. Consumers are now able…

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