5 Things Good Call Center Reps Do that Makes a Difference
Posted: August 10, 2015
When you’re outsourcing your self-pay accounts receivable, you’re trusting that the partner you’ve chosen can not only handle the work but perform it at…
Keep Reading
Predictive Dialers and the FCC
Posted: August 9, 2015
On June 18, the Federal Communications Commission (FCC) passed a ruling that further limits how businesses can use automated calling. Consumers are now able…
Keep Reading
Outsourcing Accounts Receivable & Bettering Your Bottom Line
Posted: August 8, 2015
Cash flow is something that every business deals with daily, and those in the healthcare industry are no different. After working with insurance companies…
Keep Reading
Data Security: Keeping Your Data Safe and Your Patients Happy
Posted: August 6, 2015
A recent study by the Ponemon Institute revealed that 90% of health care organizations either exposed their patients’ data or had it stolen during 2012…
Keep Reading
Patient Education: Financial Responsibility and More Complete Payments
Posted: July 12, 2015
As the healthcare insurance market continues to shift, patients are likely to find themselves assuming greater financial responsibility for necessary services. In some cases…
Keep Reading
How Effectively Monitoring Accounts Can Help Avoid Bad Debt
Posted: May 16, 2015
The worse case scenario for any account receivable is that it becomes bad debt. Once it reaches that stage, many tactics used by the…
Keep Reading
Outsourcing Accounts Management and Maintaining Patient Satisfaction
Posted: May 16, 2015
There are two parts to every hospital-patient interaction: the treatment and the payment. The hospital exists to provide its community with the treatment it…
Keep Reading