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Improving Patient Satisfaction via Payment Education preview image

Improving Patient Satisfaction via Payment Education

Posted: October 30, 2015

There have been direct correlations found between patient satisfaction and payment, as well as between patient satisfaction and patient education. This triangle comes together…

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The Future of Virtual Doctor Visits preview image

The Future of Virtual Doctor Visits

Posted: October 29, 2015

The landscape of healthcare is changing, and one of those changes is virtual doctor visits. Recently, health insurer UnitedHealthcare announced it would begin offering…

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How Call Center Reps Can Avoid Being Baited preview image

How Call Center Reps Can Avoid Being Baited

Posted: October 28, 2015

Unfortunately, it’s not uncommon for call center reps of accounts receivable departments to get baited by the people they’re calling. Patients will ask specific…

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Concierge Medicine: Doctors on Retainer? preview image

Concierge Medicine: Doctors on Retainer?

Posted: October 26, 2015

Since hitting the scene a few years ago, concierge medicine has been the subject of much discussion. Concierge medicine refers to an arrangement in…

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Digital Health Tools & Wearables Can Save the Healthcare Industry Billions preview image

Digital Health Tools & Wearables Can Save the Healthcare Industry Billions

Posted: October 16, 2015

Fitbit—the handy little wrist pedometer that is so much more than that—recently had a huge IPO that’s gotten a lot of people talking about the future…

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The ACA’s Impact on Self-Pay preview image

The ACA’s Impact on Self-Pay

Posted: October 14, 2015

As the Affordable Care Act continues to evolve, it’s changing the way many Americans are paying for their healthcare. And while it comes with…

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Will Drug Prices Affect Patients’ Adherence? preview image

Will Drug Prices Affect Patients’ Adherence?

Posted: October 8, 2015

A new poll released by the American Hospital Association says that seven out of every ten Americans believe that prescription drug costs are unreasonably expensive.

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Patient Education for Diverse Cultures preview image

Patient Education for Diverse Cultures

Posted: September 30, 2015

Every day, no matter how rural of an area you live in, you probably run into at least one person of a different cultural…

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Cash Flow at Rural Hospitals Causing Closings preview image

Cash Flow at Rural Hospitals Causing Closings

Posted: September 28, 2015

Hospitals in rural areas across the country are closing at an alarming rate—57 have closed in the last five years. This isn’t just bad…

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Being Prepared for ICD-10 preview image

Being Prepared for ICD-10

Posted: September 25, 2015

On October 1, 2015, all medical facilities have to have ICD-10 codes in effect. As your facility is likely already in the process of…

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