Technology and the Focus on Patient Education
Posted: September 12, 2015
Patient education is at the core of what we do from a self-pay side, but we know it’s an important part of what happens…
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Patient Payment Strategies that Work
Posted: September 10, 2015
Even with the rise of accessible insurance with the Affordable Care Act, many patients are still responsible for paying a significant amount of their…
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4 Common Errors that Lead to Patient Billing Mistakes
Posted: September 9, 2015
We all strive to do what we can to shorten the revenue cycle—whether that’s simply making it easier for patients to pay their bills…
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5 Things Good Call Center Reps Do that Makes a Difference
Posted: August 10, 2015
When you’re outsourcing your self-pay accounts receivable, you’re trusting that the partner you’ve chosen can not only handle the work but perform it at…
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Predictive Dialers and the FCC
Posted: August 9, 2015
On June 18, the Federal Communications Commission (FCC) passed a ruling that further limits how businesses can use automated calling. Consumers are now able…
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Outsourcing Accounts Receivable & Bettering Your Bottom Line
Posted: August 8, 2015
Cash flow is something that every business deals with daily, and those in the healthcare industry are no different. After working with insurance companies…
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Data Security: Keeping Your Data Safe and Your Patients Happy
Posted: August 6, 2015
A recent study by the Ponemon Institute revealed that 90% of health care organizations either exposed their patients’ data or had it stolen during 2012…
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Patient Education: Financial Responsibility and More Complete Payments
Posted: July 12, 2015
As the healthcare insurance market continues to shift, patients are likely to find themselves assuming greater financial responsibility for necessary services. In some cases…
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How Effectively Monitoring Accounts Can Help Avoid Bad Debt
Posted: May 16, 2015
The worse case scenario for any account receivable is that it becomes bad debt. Once it reaches that stage, many tactics used by the…
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Outsourcing Accounts Management and Maintaining Patient Satisfaction
Posted: May 16, 2015
There are two parts to every hospital-patient interaction: the treatment and the payment. The hospital exists to provide its community with the treatment it…
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