Patient Safety, Quality, and Satisfaction
Posted: November 6, 2015
As patient satisfaction continues to become more and more important in many hospitals and medical care facilities, there are many discussions focusing on the…
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What Does Alarm Fatigue Mean for Clinicians?
Posted: November 2, 2015
Alarm fatigue—the condition in which doctors and nurses begin to take less notice to various alarms within hospitals—has a lot of serious side effects…
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Improving Patient Satisfaction via Payment Education
Posted: October 30, 2015
There have been direct correlations found between patient satisfaction and payment, as well as between patient satisfaction and patient education. This triangle comes together…
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The Future of Virtual Doctor Visits
Posted: October 29, 2015
The landscape of healthcare is changing, and one of those changes is virtual doctor visits. Recently, health insurer UnitedHealthcare announced it would begin offering…
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How Call Center Reps Can Avoid Being Baited
Posted: October 28, 2015
Unfortunately, it’s not uncommon for call center reps of accounts receivable departments to get baited by the people they’re calling. Patients will ask specific…
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Concierge Medicine: Doctors on Retainer?
Posted: October 26, 2015
Since hitting the scene a few years ago, concierge medicine has been the subject of much discussion. Concierge medicine refers to an arrangement in…
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Digital Health Tools & Wearables Can Save the Healthcare Industry Billions
Posted: October 16, 2015
Fitbit—the handy little wrist pedometer that is so much more than that—recently had a huge IPO that’s gotten a lot of people talking about the future…
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The ACA’s Impact on Self-Pay
Posted: October 14, 2015
As the Affordable Care Act continues to evolve, it’s changing the way many Americans are paying for their healthcare. And while it comes with…
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Will Drug Prices Affect Patients’ Adherence?
Posted: October 8, 2015
A new poll released by the American Hospital Association says that seven out of every ten Americans believe that prescription drug costs are unreasonably expensive.
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Patient Education for Diverse Cultures
Posted: September 30, 2015
Every day, no matter how rural of an area you live in, you probably run into at least one person of a different cultural…
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