Benefits Behind Behavioral Billing Health Outsourcing

Imagine the weight lifted off your shoulders as your practice experiences a reduction in workload, fewer disruptions, and increased profitability—all while freeing up precious time to focus on your organization’s core missions. This isn’t just wishful thinking; it’s the reality that awaits when you take the leap and outsource to a qualified team. Running a […]

The Power of Consistent Engagement

According to the Federal Reserve, consumer debt approached a record $16 trillion at the end of Q4 2021, which is a 35% increase over the last 10 years (Q4 2011 we were at $11.53 trillion). This increase in debt is significantly outpacing the rate at which wages have been increased over that same period. To […]

The Challenges of GFEs & AEOBs

The No Surprises Act (NSA) went into effect nearly a year ago and certain aspects regarding its implementation remain up in the air. In particular, where ownership should fall with regard to the more laborious tasks associated with Good Faith Estimates (GFE) and Advanced Explanation of Benefits (AEOB), as well as how the exchange of […]

Rural Hospital Best Practices Part II

Introduction Our last blog post kicked off a series focusing on some adjustments rural hospitals can make within workflows for improved financial performance. Rural hospitals are a critical part of our healthcare ecosystem as they represent the only care option for many US citizens within reasonable driving distances. According to a recent Becker’s article, from […]

Rural Hospital Best Practices Part I

While healthcare may not have had as bright of a spotlight as inflation during last year’s mid-term elections, it’s typically a key concern for many Americans every day; not just on their way to the polls. Yet, there’s a predicament developing within healthcare that isn’t being discussed that could really impact access to care for […]

A New Era of Resolution

Setting the Scene The COVID-19 pandemic has shifted the operational dynamics of Revenue Cycle teams and the healthcare landscape as a whole. Mirroring the trend observed in other industries, healthcare teams transitioned to remote work. Leaders and staff alike acknowledged the newfound flexibility in achieving a harmonious work-life balance, while a blend of existing and […]

How Reliability Becomes Revenue

In today’s fast-paced world, long queues and extended wait times have become the norm, whether it’s waiting in line at the grocery store or being put on hold during a phone call. Regrettably, these frustrations often extend to the financial aspects of healthcare, where patients encounter similar challenges within the intricate web of billing and […]

Healthcare Consumerism and Reducing Bad Debt

Navigating the complex terrain of healthcare finances has never been more challenging, with a confluence of factors—from economic fluctuations to the lingering specter of the pandemic—reshaping patient behaviors and priorities. Against this backdrop, the prevalence of medical debt looms large, with a staggering 50% of Americans burdened by this financial strain—an uptick from 46% in […]

Revenue Cycle Health Depends on A/R Follow-Up

Nothing impacts the vitality of your healthcare revenue cycle like accounts receivable (A/R) follow-up. Since A/R is a snapshot of outstanding balances owed to an organization, reducing your A/R aging bucket is an essential element in the success of your practice. Tunnel vision can constrict your revenue cycle, while a more dynamic approach delivers benefits […]

Should consumers be using online symptom checkers?

Online services are central to modern life. People search for everything from coffee to college to home improvement ideas. Predictably, many consumers turn to the internet for information on their health-related symptoms, or those of a child or family member, before even considering tapping the phone button to call a care provider. While the internet […]