Rural Hospital Best Practices Part I
Posted: March 8, 2023
While healthcare may not have had as bright of a spotlight as inflation during last year’s mid-term elections, it’s typically a key concern for…
Keep Reading
With Consumers Facing Mounting Debt and Increased Number of Monthly Bills, Consistent Engagement Will Be Required
Posted: September 13, 2022
According to the Federal Reserve, consumer debt approached a record $16 trillion at the end of Q4 2021, which is a 35% increase over the…
Keep Reading
Healthcare Consumerism and Reducing Bad Debt
Posted: April 8, 2022
Consumer confidence, household debt, inflation, and an ongoing pandemic are a few of the variables that impact how patients prioritize, engage, and respond to…
Keep Reading
How Listening to Patients Drives Revenue
Posted: January 19, 2022
Think of us as your ears — listening to your patients’ needs Contrary to popular opinion, there’s not always safety in numbers. Not when it…
Keep Reading
Can you still create memorable customer experiences?
Posted: December 2, 2020
Can you still create memorable customer experiences, even in these trying times? “Customer Experience: The Art of the Possible” was the theme of a webinar…
Keep Reading
How Reliability Becomes Revenue
Posted: September 28, 2020
We answer the call to provide reliable service with every patient engagement Long lines and lengthy on-hold times seem to be part of daily life…
Keep Reading
Patient Engagement Makes a Difference
Posted: August 28, 2020
Centered on their financial well-being – so you can focus on their physical healing When you think about it, the word “engagement” is actually a…
Keep Reading
5 Ways to Lower Your Percentage of Delayed Claim Payments
Posted: July 27, 2020
We’ve become accustomed to delays in reimbursement payments and lists of claim denials. We’ve all been there. But, we also know clean claims get paid…
Keep Reading
Impacts of Patient Experience and Your Revenue Cycle
Posted: July 17, 2020
Think of us as your ears – listening to your patients’ needs Contrary to popular opinion, there’s not always safety in numbers. Not when it…
Keep Reading
Brand Yourself for a Better Revenue Cycle in 2020
Posted: July 8, 2020
A colossal 63% of patients choose a healthcare provider based on their online presence and brand, a substantial shift from years…
Keep Reading