Careers
Discover remote-friendly, developmental opportunities where you can bridge the gap
The difference is you
At HCM, we are more than just a revenue cycle company. We are a team of passionate individuals driven by a shared purpose: making a difference and bridging the gap within the healthcare industry. Our tagline is not just a catchy phrase; it encapsulates the core values and mission that guide everything we do. Discover how you can become part of something bigger.
Career Areas
Accounts Receivables
Our A/R Specialist is responsible for monitoring insurance work queues and reports in accordance with assignments from direct supervisor as well as timely and accurate follow-up and appeal of denials/rejections received from third-party payers. They analyze and prioritize claims and billing process and use HCM resources to bill, collect, and post as swiftly and efficiently as possible.
Patient Financial Engagement
Our PFE team handles a high-volume of interactions with patients helping to resolve their self-pay healthcare balances. Understanding the uniqueness around each patient interaction, solution-oriented mindsets, and delivering an amazing patient experience defines success in our organization.
Quality Analyst
Our Quality Assurance Analyst plays a crucial role in ensuring the highest standards of service for our patients. They monitor call center interactions, evaluate performance, and provide coaching to our Patient Account Representatives and A/R Recovery Specialists. This includes assessing demeanor, accuracy, customer service, and adherence to company policies. Additionally, the analyst contributes to the development of call center processes and training materials to continuously improve the patient experience.
Credentialing Specialist
Our Credentialing Specialist is responsible for the review of applications, verification of credentials, timely application processing, and maintenance of provider credentialing database and related information.
Client Success
Our Client Success Team has a client-facing role, responsible for the planning, implementation, execution, and successful completion of client risk adjustment & HEDIS projects with a key focus on client satisfaction, retention, and growth. The CSM identifies relevant standards, metrics, and resources in order to implement and monitor projects while identifying and resolving barriers, recognizing opportunities and risks and communicating project updates through appropriate mechanisms.
Continuous Training
Our Training Team collaborates with respective departments to design or update training programs and curricula to improve the quality of training programs. Designs, deliver, and/or facilitate organization-wide training using a variety of instructional techniques (i.e., Orientation, Annual In-service) and train the trainer sessions for those involved in departmental training. And Assist with the administration of the learning management system.
Open Positions
Enhancing Your Work-Life with Exceptional Benefits
Our benefits program goes above and beyond, providing you with a range of perks and resources that contribute to your overall happiness, health, and financial stability. We are aware of the difference you help make with us and are committed to ensuring that you thrive both personally and professionally as part of our team.
- Certification assistance programs with HFMA CRCR and AAPC Certifications
- TrueU partnership for leadership development
- Internship program
- Competitive Medical insurance (PPO or HDHP)
- Dental & Vision insurance
- Cancer coverage offerings
- Critical illness offerings
- 401(k) retirement plan with matching contributions
- Long-term disability coverage (Employer funded)
- Life insurance (Employer funded)
- AD&D (Employer funded)
- Short-term disability coverage
- Hospital Indemnity
- Voluntary Life Insurance
- Accident coverage offerings
- Flexible spending accounts
- HSA employer contributions
- Casual dress
- Competitive Paid Time off (PTO) package
- Paid Holidays
- Fitness membership reimbursement
- Internet reimbursement