Organizations understand that the patient experience includes the time between visits, and every interaction with their team – whether in-person or via a myriad of technologies. As such, they can be reluctant to turn over essential functions like revenue cycle management to outside vendors. We understand.
That’s why we partner strategically to customize our approach for each unique situation, honing our processes and technology to serve our clients’ patients best. We know our clients could build and manage a patient-focused financial experience team internally if they had the support, the manpower, and the time. Instead, they collaborate with us to improve their infrastructure and efficiency and maintain focus on the overarching objectives of their organization.
From day one, we manage all of your self-pay accounts. Engaging with patients, we act as a true extension of your team – honoring and mirroring policies, procedures, and technology as needs arise and the industry changes. We set out to reduce AR aging and increase cash through thoughtful AR analysis and corresponding strategic outreach campaigns. For each of our clients, we assign a dedicated and knowledgeable team that consistently delivers high-quality customer service, ongoing patient engagement and account management, which ultimately increases cash and improves the patient experience
Our robust resources include:
Let’s face it, wading through insurance issues can take a massive amount of time, attention, and patience for all parties involved. Our team of professionals will analyze and prioritize your AR then use our assortment of tools to collect your cash as swiftly and efficiently as possible. Your patients will appreciate having advocates to deal with insurance companies on their behalf. Moreover, you won’t have to worry about lost cash opportunities. It’s a win-win. You get the cash you deserve, and your patients get the personal attention and assistance they desire.
We believe you shouldn’t have to sacrifice cash flow and staff productivity while moving between billing systems. Navigating these transitions can be difficult, but we’re here to support you in migrating from a legacy platform. As with all our services, we bring a trusted, tailored approach to working with you. We maintain your culture and goals throughout the process, delivering a seamless period of change for your employees and patients.
Our accounts processing is driven by our market-leading platform, REV ACCELERATOR. This technology allows for excellent account management, data-driven accountability, and simple, cloud-based usability. We believe you shouldn’t just hope progress is happening. You should know it. Our platform also delivers the metrics you need in real time
Here’s just a glimpse of what this innovative product offers:
We care more about making a difference than we do about making a profit. Seriously. We believe reward always follows dedication.Learn More