Patient Financial Engagement

Personalized Support for Financial Recovery

Each of our Patient Financial Engagement services is designed to ensure that healthcare providers recover more revenue while patients receive the assistance they need. We strive to reduce bad debt and improve patient satisfaction through clear communication, comprehensive support, and customized payment options.

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Patient Account Recovery

Enhancing Financial Health with Effective Patient Solutions

HCM employs effective patient communication strategies to resolve outstanding balances and recover patient payments, all while ensuring a positive financial experience.

TAILORED RECOVERY WORKFLOWS

  • HCM-Icon Customized workflows that align with patient circumstances, facilitating effective financial recovery.

MINIMIZING BAD DEBT

  • HCM-Icon Early intervention strategies to prevent delinquency and reduce uncompensated care.

PROACTIVE ACCOUNT FOLLOW-UP

  • HCM-Icon Regular follow-up on outstanding balances to ensure prompt resolution and maintain patient engagement.

Payment Plan Adoption & Monitoring

Reducing Missed Payments

Our proactive approach ensures that patient payment plans are closely monitored, reducing the risk of default and enhancing financial recovery. By supporting platforms like CarePay, AblePay, and Commerce, we act as an extension of our clients' business offices, further streamlining payment management and improving patient satisfaction.

ONGOING MONITORING

  • HCM-Icon Regular oversight of active payment plans to prevent underpayments and delinquency.

PREEMPTIVE ACTIONS

  • HCM-Icon Measures to avoid missed payments and defaults.

FLEXIBLE OPTIONS

  • HCM-Icon Offering courtesy payment plans to improve compliance and patient satisfaction.

Program Funding & Enrollments

Ensuring Access to Vital Funds

HCM works to identify and secure external funding for patients, ensuring smoother balance transfers and reducing financial strain on healthcare providers.

STREAMLINED TRANSFERS

  • HCM-Icon Efficient management of patient balance transfers.

SECURING EXTERNAL FUNDING

  • HCM-Icon Identifying and enrolling eligible patients in funding programs.

REDUCING UNCOMPENSATED CARE

  • HCM-Icon Leveraging funding sources to minimize uncompensated care.

Transform Your Patient Financial Engagement

SCHEDULE A CONSULTATION

  • HCM-Icon Discover how Healthcare Chaos Management can revolutionize your patient financial engagement strategies. Contact us today to schedule a consultation or demo of our services.

LEARN MORE

  • HCM-Icon Dive deeper into our comprehensive patient financial services and see real-life examples of how we’ve transformed financial engagement for other providers.
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  • HCM-Icon 317-275-5262
  • HCM-Icon 701 Broad Ripple Avenue Indianapolis, IN 46220

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