The Power of Consistent Engagement

According to the Federal Reserve, consumer debt approached a record $16 trillion at the end of Q4 2021, which is a 35% increase over the last 10 years (Q4 2011 we were at $11.53 trillion). This increase in debt is significantly outpacing the rate at which wages have been increased over that same period. To […]

Price Transparency is Improving the Healthcare Revenue Cycle

Price transparency is the new rule of law in healthcare, and it can be a good thing. Shedding a bright light on the price of care for Americans gives today’s patients the information they need to budget their healthcare needs. It will also drive the competition among providers to put patients first, delivering a higher […]

Should consumers be using online symptom checkers?

Online services are central to modern life. People search for everything from coffee to college to home improvement ideas. Predictably, many consumers turn to the internet for information on their health-related symptoms, or those of a child or family member, before even considering tapping the phone button to call a care provider. While the internet […]