How Reliability Becomes Revenue

In today’s fast-paced world, long queues and extended wait times have become the norm, whether it’s waiting in line at the grocery store or being put on hold during a phone call. Regrettably, these frustrations often extend to the financial aspects of healthcare, where patients encounter similar challenges within the intricate web of billing and […]

Healthcare Consumerism and Reducing Bad Debt

Navigating the complex terrain of healthcare finances has never been more challenging, with a confluence of factors—from economic fluctuations to the lingering specter of the pandemic—reshaping patient behaviors and priorities. Against this backdrop, the prevalence of medical debt looms large, with a staggering 50% of Americans burdened by this financial strain—an uptick from 46% in […]

Patient Engagement Makes a Difference

Centered on their financial well-being – so you can focus on their physical healing When you think about it, the word “engagement” is actually a neutral term. It can mean greatly interested and committed. But it can also refer to involvement in a hostile encounter. It’s the way you reach out to patients — and […]

Brand Yourself for a Better Revenue Cycle in 2020

A colossal 63% of patients choose a healthcare provider based on their online presence and brand, a substantial shift from years ago. Marketing and brand awareness used to be reserved for the retail industry, today choice and consumerism are requiring the healthcare industry to step up their game.  Today, the healthcare marketplace is highly competitive, […]